Can I return the tampons?
We are sorry that you were not satisfied with our products. We want to offer you the best possible service and explain here when a return or refund is possible:
In these cases, we offer you a refund:
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Medical Reaction: If you had a medical reaction to the tampons. Please contact your doctor. And please inform us in this case as well.
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Order Not Received: If your order has not arrived.
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Allegedly Defective Products: Our tampons deliberately contain no bleaches. Should you notice a discoloration, it comes from the CBD oil – this is completely normal and does not affect safety. If there is still a product defect, please contact us.
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Cancellation Before Shipping: If you have already paid, but your order has not yet been shipped and you wish to cancel it.
Partial refunds are possible if:
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Damaged Packaging: The packaging of your order was severely damaged upon delivery. Please send us photos so we can understand the situation.
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Bundle Cancellation: You wish to cancel your subscription, but the current box has already been shipped.
Unfortunately, we cannot offer a refund if:
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Subjective Assessment: You found the absorbency of the tampons to be insufficient.
Return Processing
- Just send us an email to
info@mindays.com. Together we will find a solution that satisfies you.